14 Principles on Total Quality Management

Professional Development – Dr W. Edwards Deming’s 14 Principles on Total Quality Management
Dr. Demings’s 14 principles

1. Create a constant purpose toward improvement
2. Adopt the new philosophy
3. Cease dependence on mass inspection
4. Use a single supplier for any one item
5. Improve every process
6. Create training on the job
7. Adopt and institute leadership aimed at helping people do a better job
8. Drive out fear
9. Break down barriers between departments
10. Get rid of unclear slogans
11. Eliminate arbitrary numerical targets
12. Permit pride of workmanship
13. Implement education and self-improvement
14. Make transformation everyone’s job