30 July 2014

14 Principles on Total Quality Management

Professional Development – Dr W. Edwards Deming’s 14 Principles on Total Quality Management
Dr. Demings’s 14 principles

  1. Create a constant purpose toward improvement
  2. Adopt the new philosophy
  3. Cease dependence on mass inspection
  4. Use a single supplier for any one item
  5. Improve every process
  6. Create training on the job
  7. Adopt and institute leadership aimed at helping people do a better job
  8. Drive out fear
  9. Break down barriers between departments
  10. Get rid of unclear slogans
  11. Eliminate arbitrary numerical targets
  12. Permit pride of workmanship
  13. Implement education and self-improvement
  14. Make transformation everyone’s job


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